Who we are
Our website address is: https://matsnfloors.co.uk. matsnfloors is committed to protecting and respecting your privacy in compliance with UK GDPR and the Data Protection Act 2018.
What personal data we collect and why we collect it
Orders & Customer Support
When you make a purchase or contact us through matsnfloors.co.uk, we collect personal information necessary to fulfill your order and provide support. This includes:
- Your name, billing address, and delivery address
- Email address and telephone number
- Payment details (processed securely via our payment gateways; we never store complete card details on our servers)
Comments & Reviews
When visitors leave comments or reviews on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.
Cookies
If you visit our login page or leave a comment, temporary cookies may be placed on your browser to enhance user experience, save login preferences, or handle shopping cart functionality.
Embedded content from other websites
Articles or product pages on this site may include embedded content (e.g. videos, images). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We share your data only with essential third-party service providers required to fulfill your order, including:
- Payment processors (for secure transaction processing)
- Courier and delivery services (for order dispatch)
How long we retain your data
For users who make purchases or register an account, we retain personal data to fulfill order requirements, maintain tax records, and handle accounting compliance in according with UK regulations.
What rights you have over your data
If you have an account on this site or have placed orders, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you, excluding data we are obliged to keep for administrative, legal, or security purposes.
Contact Information
For any privacy-related inquiries, please contact our support team at:
Email: sales@matsnfloors.co.uk
Website: https://matsnfloors.co.uk